Privacy Policy

This Privacy Policy explains how Syscodes Communication Limited (“Syscodes”, “we”, “us”) collects, uses, and protects information when you use our website, contact forms, and internet services.

Information we collect

We may collect information you provide directly, such as your name, phone number, email address, service address, preferred plan or service, and messages submitted through request or enquiry forms. We may also collect technical data such as browser type, approximate location derived from your network, and pages visited, to improve site performance and security.

How we use information

We use contact details to respond to coverage checks, service requests, sales enquiries, support conversations, and newsletter subscriptions (where you opt in). Network and account data related to active service may be used to deliver, bill, secure, and improve connectivity products described on our services and plans pages.

Sharing

We do not sell your personal information. We may share data with trusted processors who help us host email, store form submissions, or operate infrastructure, only as needed to deliver the service, or when required by law or to protect our rights, users, or networks.

Retention & security

We keep information only as long as needed for the purpose collected (for example, open sales enquiries, active accounts, or legal obligations). We apply reasonable administrative and technical safeguards; no method of transmission over the internet is completely secure.

Your choices

You may request access, correction, or deletion of personal data we hold about you, subject to legal and operational limits. For privacy questions, message us on WhatsApp or use Request now on the website.

We may update this policy from time to time. Continued use of the site after changes means you accept the revised policy. Last updated: July 2026.